Android app, Download Failed

Information on 14ers.com Mobile apps.
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PeakoBaggins
Posts: 1
Joined: 9/1/2021
 
 

Android app, Download Failed

Post by PeakoBaggins »

For some reason I cannot download pictures for offline use. It just says download failed. I have cleared the cache, Uninstalled and reinstalled, and not sure why it won't let me download.
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Latest Version
Latest Version
Screenshot_20220717-174248.jpg (88.74 KiB) Viewed 361 times
Download failed
Download failed
Screenshot_20220717-174152.jpg (96.53 KiB) Viewed 361 times
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BillMiddlebrook
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Re: Download Failed

Post by BillMiddlebrook »

Not sure why but I'm looking into it now...
“I start to drift with the tide
Maybe I'll reach, I'll reach the beach
My heart is sealed watertight
Maybe I'll reach, I'll reach the beach”
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BillMiddlebrook
Site Administrator
Posts: 6630
Joined: 7/25/2004
14ers: 58  46  22 
13ers: 130  41  33 
Trip Reports (6)
Contact:

Re: Download Failed

Post by BillMiddlebrook »

Found a problem with the routes feed for the Android app but it was on the website side and I just applied a fix.

Since that Harvard Combo route your were trying to download photos for was messed up, you'll need to clear the app data on your device. You can do this by going to the Settings tab (in the 14ers.com app) and then go to Problems and select "Clear App Data and Reset." That should get a better copy of the route and allow you to download photos.

Sorry for the problem
“I start to drift with the tide
Maybe I'll reach, I'll reach the beach
My heart is sealed watertight
Maybe I'll reach, I'll reach the beach”
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